Apollo Group Plans to Lay Off 500, as Does Education Management Corp.A drop in your customer base of 18% in a year is enough to cripple almost any business, as is a 36% decline in revenue. These are not signs of a business model poised to take over the industry - they're signs of a dying flash in the pan. For all the jargon about "disruptive change" and "avalanches coming", the best efforts of the online-education sector have yet to demonstrate that they have the staying power to really force major change. In a few more years we may be writing their obituaries.
I could speculate as to why things have gone this way, but I would do so largely without data. It's tempting, from the point of view of traditional higher ed, to say that this is a failure of Phoenix and its brethren to manage to produce a quality product. There's some truth to that - by all known measures of quality and productivity (publications, grants, stature and reputation of faculty, patents, etc.) online "universities" can't begin to compete with even middle-tier traditional institutions, whose faculties are filled with PhDs from eminent institutions who don't just teach, but expand the frontiers of knowledge on a daily basis. Possibly that edge in quality of faculty - who are, in essence, the "product" that universities sell - has persuaded the market.
Whatever the underlying causes, I expect to see more news items like this one in coming months and years. Online universities won't disappear overnight - they may find a market niche and hang on for a very long time. But the chances of their dominating the higher education landscape in the future look increasingly remote.
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